FAQ

Yes. Your Commitment Deposit is refunded in full to your Commitment Wallet at monthly settlement once you complete your monthly challenge — and it's refunded the same way if a Pas cu Pas Shield protects a month you couldn't complete. It's only forfeited if you fail a month without an available Shield.

Thirty percent of PAS CU PAS's monthly profit — built from Platform Fees and forfeited deposits — is allocated directly to the Silver, Gold and Elite Prize Pools. Each pool is then split among eligible users by their Challenge Level's Contribution Weight, not equally. Nothing is funded by outside investment.

Yes, every month. Challenge Level and streak are completely independent — switching levels never resets your progress.

Yes. Walking and running count equally toward every session. PAS CU PAS rewards consistency, not athletic performance.

Yes. You can start your monthly challenge at any point until enrollment closes on the 25th of the month — you just need to complete every required session before the month ends.

Without an available Shield, your streak resets to zero, your Commitment Deposit is forfeited, and your Badge drops one level. Your historical achievements stay on your profile regardless.

That's exactly what Pas cu Pas Shields are for. If you have one available, a month you can't complete is automatically protected — your streak, Badge and Challenge Level stay intact, no explanation needed. You won't receive a Prize Pool reward for that specific month, since the commitment wasn't completed, but nothing else is lost.

A Shield is consumed automatically when a month would otherwise fail — no activation needed. It preserves your streak, Badge and Challenge Level, but you won't receive that month's Prize Pool reward: a Shield protects your progress, it doesn't replace a completed commitment. You earn one at Silver and Elite Badge, and can hold a maximum of two at a time.

You purchase and enroll in your monthly Challenge on the Platform website. The Platform Android app is a performance tracker: it tracks and verifies your walking and running sessions and shows your Challenge progress, statistics, Shield status and Wallet balances for information only. Purchases, referral-code entry, Shield purchases and withdrawals are not available in the app.

Withdrawal requests for eligible withdrawable balances (available Commitment Wallet funds and eligible Prize Wallet funds) are submitted on the Platform website. Referral Wallet funds cannot be withdrawn. The team reviews each request and approves or rejects it. If a request is approved, we ask you for the payment details needed, and SART CREATIVE TRADING SRL pays the approved amount directly from its company bank account.

The Commitment Wallet shows the Commitment Deposit refunds you have actually received back; available funds can be withdrawn or used to buy future Challenges on the Platform website. The Prize Wallet holds your withdrawable cash rewards, and cannot be used to buy Challenges or Shields. The Referral Wallet holds non-cash referral rewards: they cannot be withdrawn, and can be used only to buy eligible Shields on the Platform website. The referral programme is being prepared for launch and is not yet operational.

An additional Shield is purchased on the Platform website, using Referral Wallet balance only. No cash payment or other payment method is available for Shields, and Commitment Wallet and Prize Wallet balances cannot be used to buy them. Referral Wallet balance comes from the referral programme, which is being prepared for launch and is not yet operational.

A Referral Wallet balance does not prevent you from deleting your account. However, if your account deletion is completed, any Referral Wallet credit that remains is forfeited. It is not paid out or transferred. You are told this before you confirm a deletion request.

Yes. If you fail a month without an available Shield, your Badge drops one level. Your highest Badge ever achieved always stays visible on your profile.

No. PAS CU PAS has no recurring billing — you purchase each monthly Challenge yourself. A purchased Challenge is a commitment for that month, and ceasing to use the Platform doesn't cancel it. Your Platform Fee is non-refundable except where a refund or withdrawal is required by applicable law or expressly provided for in the Refund Policy, and your Commitment Deposit is still governed by that month's outcome under the normal rules. Your historical statistics remain permanently recorded for as long as your account exists.